[<<Previous Entry]
[^^Up^^]
[Next Entry>>]
[Menu]
[About The Guide]
Display the system status of the running R&R copy
There is an undocumented feature that is used by the technical support
staff to help diagnose certain types of problems. Pressing Ctrl-Fl at any
time displays a System Status Window.
The first item of information inside the System Status Window is the
product version number. It's important to know which version of R&R you
are using in case they need to recreate a problem.
This screen also contains the product serial number(s). A valid serial
number is required when you call Concentric for technical support.
The two statistics pertaining to the number of DOS file channels in use
are relevant when you receive the error message Insufficient DOS file
buffers. For example, you can receive this error when you attempt to set a
file relation. R&R can't open another file when the maximum number of open
files allowed by DOS has been reached.
The next fields pertain to the amount of memory available for use by the
current report. This area in memory is called the heap. The heap Size
tells you the number of bytes of RAM that are available at program start
up. It is followed by the number of bytes currently available (Free).
This page created by ng2html v1.05, the Norton guide to HTML conversion utility.
Written by Dave Pearson